Privacy Policy

Introduction

This Privacy Policy explains how Pellet B Practice ("we", "us", "our") collects, uses, and protects your information when you use our website (pelletbpractice.com).

We are committed to ensuring that your privacy is protected. This policy is effective as of January 2025 and may be updated from time to time.

Information We Collect

We collect the following types of information:

  • Personal Information: Email addresses when you create an account or make a purchase
  • Account Information: Username, password, and premium subscription status
  • Payment Information: Processed securely through Stripe (we do not store payment details)
  • Usage Data: Pages visited, quiz performance, time spent, features used
  • Device Information: Browser type, operating system, device type
  • IP Address: For security and analytics purposes
  • Cookie Data: For authentication, preferences, and analytics

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Used by Google Analytics to understand how visitors interact with our website.

How We Use Your Information

We use your information to:

  • Provide and maintain our Pellet B practice test service
  • Process payments and manage subscriptions
  • Create and manage your user account
  • Track your quiz progress and performance
  • Send important service notifications
  • Improve our website and services
  • Ensure security and prevent fraud
  • Comply with legal obligations

Third-Party Services

We use the following third-party services:

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Opt out of non-essential data processing

For cookie preferences, you can:

  • Clear your browser cookies and reload the page
  • Use browser extensions or settings to block analytics cookies
  • Disable cookies in your browser settings (may affect functionality)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure authentication systems
  • Regular security assessments
  • Access controls and monitoring

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Until you delete your account
  • Payment Records: As required by law (typically 7 years)
  • Usage Analytics: Aggregated data retained indefinitely
  • Cookies: Until expiration or browser clearing

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards to protect your privacy and rights.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: privacy@pelletbpractice.com
  • Website: pelletbpractice.com